We carefully inspect each item before it is shipped out. But in the case that you should receive merchandise that is damaged or defective, please contact us for further instruction within 30 days and with return of defective or damaged product and along with proof of purchase we will send you a replacement product.
We cannot refund shipping charges. We cannot assume the responsibility of improper handling of or temperature variations of handling during shipping and receiving, we highly encourage you to secure a proper address that our products will be delivered to with regards to conditions and temperature. Out products should not be frozen or left in extreme heated temperatures.